Alxum are committed to providing the highest quality support to our customers and understand that our success can only be achieved from your complete satisfaction. 2-Year Guarantee
We will provide 2-year support for all Alxum 3C products. Our customer service experts will be happy to answer any questions and help with any issues.Money Back Guarantee
Alxum priority is to make certain of your 100% satisfaction with your purchase. If, for whatever reason, you are dissatisfied with your purchase, you can return it to Alxum within 30 calendar days of receipt of item(s).30 Days Replacement Warranty
We will, at our discretion, replace or refund any product that proves to be defective including any return shipping costs.Reliable & Friendly Customer Service
Alxum offers 24h friendly customer service and email support.
If you have any question please feel free to contact firstname.lastname@example.org
How long does delivery take?
We are anticipating longer shipping times than normal shipping times due to COVID-19. Please check your local government COVID-19 guidelines, as that may also impact delivery. We appreciate your patience and will ensure packages arrive at you safely.
And we are sorry to inform you that one of our warehouses on holiday and cannot arrange for delivery, so the products placed in this warehouse such as drones, toys, watches, etc. will be delayed for delivery, and will resume normal delivery from February 8th.
We apologize for the inconvenience caused to you. Here is a 5% off discount code -- NEW5 for you. Thanks for your understanding.
At the same time, our other warehouse where 3C accessories are placed can be used normally, if you want to buy charging station, hub, extension cable, card reader and other 3C accessories, please feel free to buy them.
Normal Shipping Days:
For Chargers & PC Peripherials,
Standard shipping: 3-7 business days (FREE shipping over $49)
Expedited shipping: 2-4 business days
Priority shipping: 1-2 business days
For Watches & RC Toys,
Standard shipping: 5-15 business days (FREE shipping over $49)
Due to Inventory and Shipping Costs, it will affect the delivery channel we choose for you, please contact us if you need bulk orders and the estimated shipping details.
What countries do you ship to?
For Electronics, we have products sold to US, MX, CA, EU, UK.
And on product page we have variants of US, UK, EU, CA, each variant corresponds to its own shipping address:
|| US & MX
For Other Items, we ship to the whole world.