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      At Alxum, items can be returned and exchanged within 30 days after purchase for any reason.

      Please contact us at support@alxum.com with your order number, take "ALXUM1011" as an example, so we can refund you or make an exchange.

      Notes:
      • Items must be in new condition with all accessories and packaging
      • You will be responsible for paying for your own shipping costs for returning your item. Shipping fee is non-refundable
      • We are not responsible for any items/packages lost during transit or if it has been tracked as delivered