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    At ALXUM, we trust our products. This is why we back them with a 24-month warranty and provide friendly, easy-to-reach after-sales support.

    We accept returns of unused and undamaged items according to our returns policy. Please mail to us for confirmation first at support@alxum.com.

    After Alxum confirmation, all refunds, as well as the difference in cost between replacement products, will be returned to the customer via the same method as purchase payment.