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    At ALXUM, we trust our products. This is why we back them with a 24-month warranty and provide friendly, easy-to-reach after-sales support.

    We accept returns of unused and undamaged items according to our returns policy. Please mail to us for confirmation first at

    After Alxum confirmation, all refunds, as well as the difference in cost between replacement products, will be returned to the customer via the same method as purchase payment.